Serve multilingual callers with the team you already have

Your callers speak their own language. Your staff keeps using theirs. Duetta translates both sides, in real time, seamlessly.

Common scenarios we support

Contractors call throughout the day in Spanish and English. Duetta lets counter staff help everyone quickly.

Volunteers rotate often; Duetta bridges the gap when bilingual staff are not on shift.

Appointments, estimates, parts availability. Keep the bays full without language getting in the way.

Service scheduling and emergency dispatch. When the call is urgent, language should not slow things down.

Works both ways. English-speaking customers calling Spanish-speaking crews, or vice versa.

Maintenance requests, leasing questions, move-in coordination. Serve every tenant in their preferred language.

Parent communications, pickup coordination, event reminders. Keep families informed without a language barrier.

Outreach, event info, and member support. Serve your whole community, not just the English-speaking part.

Bilingual teammates are fantastic, but staffing reality makes coverage difficult. Duetta fills the gaps when perfect staffing is unrealistic.

Finding people with the right language skills, product knowledge, and culture fit can take months.
Vacations, turnover, and off-hours support lead to inconsistent coverage.
Training bilingual specialists for every department is expensive and time-consuming.

Ask your UC or phone provider if they are a Duetta partner.
Request that they add Duetta translation to the lines or IVR menus that need multilingual support.
If you have in-house telecom or UC staff, reach out to us directly so we can plan deployment together.